uncleflo
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FDM Group | MX.3 Production Support Training Programme
Saved by uncleflo on February 24th, 2013.
Training begins with in depth UNIX skills development that will enable you to navigate the UNIX file system, use basic commands and build small scripts. You will also gain detailed knowledge of SQL and become competent in data filtering, manipulation, creation, processing and reporting. During this course you will undertake exams in order to gain certifications in ITIL (Information Technology Infrastructure Library) and IOC (Investment Operations Certificate). Your ITIL training will provide you with an understanding of the processes and functions required for managing IT services. You will also be trained in methods of best practice relating to the provision of IT services and effectively determine impact and urgency for prioritising incidents, across major applications.
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