uncleflo
Registered since September 28th, 2017
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First Great Western - Compensation
Saved by uncleflo on December 15th, 2011.
We work hard to make sure that we keep to our scheduled train timetable, and avoid trains being delayed or cancelled. However, when things do go wrong, we will provide compensation, where relevant, for your journey. If your journey is delayed by more than one hour, we will compensate the full value, in National Rail travel vouchers, of the part of the journey that was delayed, ie 50% of the cost of a return, and 100% of a single ticket. If you are delayed for more than two hours, we will compensate the full cost of your ticket. If you hold a Weekly Season Ticket, we will base your compensation on the daily value of your ticket. Compensation will not be available for disruption resulting from events beyond the control of the rail industry, including trespass, vandalism, severe weather conditions and security alerts. Please take a moment to check if you are eligible for compensation, by reading the details below.
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Open a Case Cancel a Transaction
Saved by uncleflo on August 15th, 2010.
Use this form to request a Final Value Fee credit for a returned item or an uncompleted transaction where you and the buyer have agreed not to complete the transaction. Here's more information on eBay's Cancel Transaction - opens in a new window or tab process. Please fill in the item number below and click Continue to report a case.
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