uncleflo
Registered since September 28th, 2017
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Having problems adding Mailchimp's suggested CNAME - GoDaddy Community
Saved by uncleflo on December 23rd, 2018.
Mailchimp have suggested adding a CNAME record as following to the DNS records. I am not without experience in these matters and have replaced the 'yoursite.com' with the domain name and as far as I can tell have done everything ok .... but it replies with this. An unexpected error occurred. If this issue continues, contact support. Chat is currently offline so I thought I would ask the question here and see if anyone has had similar problems. Sorry to hear about the error when adding the cname record. I have a suggestion that may help resolve the issue when adding you cname record to your dns zone file. When adding the record you may need to remove the "yoursite.com" section from the record as the cname will already be created as a subdomain of your primary domain. This means when adding the record in the host section it should be added as k1._domainkey only and not k1._domainkey.yourdomainname.com. I also tried this on a test domain to ensure the record would save properly. Below I have also pasted a screenshot of how to properly submit the cname record. If for any reason you continue to recieve and error after adding the record please contact our 24/7 customer support line so that our representatives may further research the error.
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